If calling a US number from Canada or Mexico, then you must ensure you put the US country code when dialling which is also +1. Even if in Canada or Mexico you must use their country codes to call a local number. For Canada it's +1 and for Mexico it's +52. When calling Canadian or Mexican numbers, you must ensure you use their respective country codes when dialling. The unlimited calls that come with the sim can only be used to call standard US, Canadian and Mexican landlines and mobiles. Unlimited Calls and SMS to USA, Canadian and Mexican Mobiles and Standard Landline number.
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